- Get a Superior Web Site;
It Will Cost You
Don’t simply get the
least expensive web site that you can find, but get the
best one that you can afford. If you think that your
site sucks now, it probably does. Get a better one.
What is the best one? Go
read up on what makes a good web site. There are plenty
of such articles, archived in AgentNews.com.
Find them and absorb what they say. Study them. Really!
But do not scrimp. A quality web site costing several
thousand dollars or more can pay itself out a hundred
times over in just a few years.
Note: Most often
the better site is the most expensive one,
especially if you are buying one from a firm that
creates Realtor® web sites from a series of templates.
You pay more for quality in other things; so why
begrudge paying more for something that can actually
MAKE you money?
- Get Educated About Web
Marketing.
How? Find Realtors® on
the web who have written (or been the subject of)
articles on how they are successful at web marketing.
Study their web sites. Send them a few questions (a
few!) and praise them as you do it so they’ll answer.
Drive any distance to take a course in realty web
marketing. Take an online course in web marketing, such
as NAR’s E-PRO online course in web marketing. But do
something, fast! You’ll be out of business in a couple
years if you don’t start now.
- Promote Your Web Site On
Local Sites
Advertise your site!
What? Advertise your advertising? Yes, you need to
advertise your web site on other bigger web sites that
consumers visit when looking for Realtors® in a given
city. These sites include your community web sites that
sell web ads and usually have a real estate section.
Why?--because people relocating look on the web first at
the city they’ll be living in. And if YOU are there
and other Realtors® aren’t, you’ll have first shot.
Advertise, too, in ALL
the national MLS search sites. These include Realtor.com,
Homeseekers.com, HomeAdvisor.com, iown.com,
Cyberhomes.com and others. Your own realty chain’s web
site with its cowardly list of solely its own listings
(not the entire MLS) is not enough presence for you.
Consumers catch on fast when a realty chain truncates
listings to show only its own.
Other key sites with
heavy consumer traffic include IRED.com,
RealtyTimes.com, RealEstateABC.com
, Relibrary.com, HomeGain.com,
plus a few others. VirtualRelocation.com used to be on
my list, but recently their agent-locator section has
gone to pot.
In all of these sites,
buy at least an enhanced link; do not just get the free
link that some offer which gets you buried
alphabetically with other Realtors® from your city.
Rule of Thumb? Stand out whenever you can, till your
money runs out.
- Promote Your Web Site On
all Your Stuff
Put your two web
addresses---your e-mail and your URL---on every printed
promotional piece that you use. Run ads telling people
to visit your web site because of the rich content it
offers them. Or because it tells a lot even to locals
about the city they live in and its many firms and
services. Strive to make YOUR web site the most famous
one in town. Be relentless.
It’s incredible to me
how many Realtors® STILL do not have their web
addresses on their business cards. Or on their newspaper
ads. This is taboo. Cut it out. Or why not just get rid
of your web site. After all, you don’t promote it or
drive people to it anyway.
- Carve out an Online
"Position" for Yourself
Does your web site have
one single thing that would distinguish YOU from other
Realtors®? It doesn’t? Chances are your site simply
has all the SAME stuff as other Realtors®. But that
doesn’t make sense, does it? So what can you do that
brand-x agents cannot do?
Hey, maybe you’re an
expert in condos. How about ranch or stream property?
Lake or beach-front homes? Well then, say that in a big
fat headline on the very top of your site.
Get rid of all that stuff
about how many awards you’ve won and how caring and
concerned you are. Consumers don’t really believe all
that gushie stuff, and you probably aren’t always so
caring and concerned, anyway. You only wrote that
because it was too tiresome to come up with some good
copy for your webmaster.
So delete all that rot
and replace it with something like "You’ve Found
the Cook County Condo and Townhouse Specialist," or
"Your Beach Front Home Specialist Helps You
Relocate Here,"or whatever. Just so you stand for
something different than all the great unwashed crowd
out there.
- Pick the Brains of
Smarter People
Do you admire some top
producer in your area? Good, that at least means you
know there’s an "up" that you can aspire to.
But your local top producers, unless they are top
producers and stupid, aren’t going to tell you much,
cause then you’d take business away from them. So go
find some top producers 25 miles away and take them out
to lunch. They don’t really care about you, being
remote as you are. But if you pick a four- to five-star
restaurant and pay the bill, they will show up like
lemmings. (Given the galactic egos of some top
producers, (think: narcissistic celebrity) you can be
sure that they will also enjoy the self-aggrandizement
possibilities of this lunch.)
If they are top e-savvy
marketers, so much the better for you. Just show up (on
time this time) with a list of marketing questions
written down to keep the interview moving so you don’t
ahhh ... and uhhh ... them to death over the venison
Chateau Briand they will inevitably order since they are
on your tab. But, what the hey? You’re getting two
hours worth of expert instruction that you’d pay $200
for---if you could ever find a seminar that good.
- Get to Know all the Home
Service Firms
Quick! How many owners of
the following types of firms can you name: Roofing,
Siding, fencing, painting, window blinds, carpeting,
hardwood floors, landscaping, architecture, wallpaper,
cabinetry, house cleaning, plumbing, electrical,
storage?
What? You can’t name
one? Well, guess what kind of people often know ahead of
time when someone plans to sell a home--long before that
person makes it known in the community? Duh. You’re
right. And yet you’re wrong to not know these home
services people who can refer you to several more
listings a year.
The easy way to cultivate
them? Just drop by their office once in a while and pay
some attention to them. Maybe even take them to your
local Realtor® meetings or mixers and introduce them.
That’s best cause then you’re helping them get
exposure. After that, visit their office, say hi, leave
a card, but more than that, be sure to spend the time to
have at least a coffee or Coke with them so they
continue to get a sense of who you are. (Read: come to
trust you)
Then, RE-visit them every
20th time you drive down their street.
Listen, you think that’s funny. But it’s better than
what you’re doing with them now, right? Which is zip
and that will get you zip referrals. Nobody said real
estate was easy! It’s about relationship!
- Do Something Bizarre
Got a Realtor®-pal who’s
a real "life of the party" and ideally is well
heeled? Well, what about the two (or even five) of you
co-sponsoring something DIFFERENT that will get a lot of
media and community attention and yet be appropriate to
your professionalism?
The reason you do
something DIFFERENT with someone else is because such
things are a lotta work. And so sharing the work,
especially with someone fun, (who might even pass a
flask from time to time), makes tasks lots more
tolerable.
Bizarre things to do
might include manning a truly novel booth at your next
city or downtown annual event (Most cities have at least
one). Or at the church annual picnic, your HOA’s
annual get together, a county fair, whatever. Think up a
killer theme and possibly costumes to match---something
that will cause consumers to STOP and marvel. But mostly
so they will talk with you, ideally about your booth and
then about real estate.
I know some Realtors® in
a small town with only two grocery stores who alternated
their booth—actually two draped banquet tables—outside
of one store on one Saturday and the other, the next
Saturday. They had shoppers sign up there for free CMAs,
they gave out calendars and note pads, had a display
showing what people could access from their web
sites---and got five listings and four buyers in the
first month.
One big help in getting
grocery and public approval of their otherwise
"bizarre" tactic was the fact that they gave
one of the two tables to the local battered wives
shelter, with whom they co-oped the appearances. Hint?
Promotions that you undertake with a non-profit group
are far better received in the community than purely
mercenary ones.
- Get Free Publicity About
Your Web Site Services
While most agents offer
almost identical services and info from their
sites---loan and mortgage calculators, local links,
weather, MLS searching, school info, relocation and
school info, phone numbers of utilities, etc.---very few
agents bother to announce this rich offering in news
stories. Why? Because they never thought of it! But now
you can. Why not write a news release for your local
papers citing all the things your site offers. Perhaps
it has a headline like this: "Web Site of Local
Realtor®, Betty Bigseller, Offers Wealth of Community
Information."
Or, perhaps you get a
reporter to do a story on
you called, "Use A Mouse To Find Your House: Local
"Internet Realtor®"Sells Homes Through
Award-Winning Web Site (http://debbieferrari.com/sunpost.html).
Don’t wait for your realty chain to get cookie cutter
publicity for you (someday, maybe); go get it yourself.
- Put Signs On Your Car
Yes, yes, I know. You are
just far too classy an operation to have plebian
magnetic signs stuck on your car, right? Bunk. Having
them on your car—really nice professionally made ones
that hawk your positioning as "Don Schaller: The
Mountain Property Specialist," or "Tom Keusch:
The Residential Specialist," will get you more
listings than those you might lose because some snob (or
you) thinks you shouldn’t have a sign on your car.
Listen, sellers WANT you to promote yourself. So show
them your car signs during listing presentations. Get
off that old thinking and get with it. Some agents even
put their URLs on their car nowadays.
There are thousands more
sales generating tactics like these for you to
undertake. The key? Sit down and think up stuff no one
else does. Or, detect the main tactic that each of the
top producers in your area uses. Each one may have just
one key tactic. But you, one person, having taken time
to observe, can begin using all of their proven tactics.
What kind of difference would that make in your sales?
You might even triple your transactions!!!!