To unlock the ability to earn stars, a
site must first earn one of the "Linking Stars" and be an "Official
Member" (except for the Green Star).
Note: We don't want or
expect anyone to attempt to earn ALL of the stars. The reason
there are so many is so that agents have "choices" in what they
Guests are eligible to earn the Green
Provided they meet the qualifications,
Official Members are eligible for all stars except the Green star. All Official
members are automatically identified by a black check.
Earning checks does not require any
Ranking among official members is
determined by who has the most stars and checks. Official
Members are always ranked above Guests.
When you earn a star:
Except for the blue and black checks, there is no way for us to
"automatically" know you've earned a star, so you have to let us
know. Visit your
sign in, click on email customer support -- and let us know what you
think you've earned.